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OPEN SGC (Customer Management System)

commercial area for utility companies, such as electricity, gas, water, telephone cable television companies and similar.

OPEN SGC V.10

Latest version of the Open SGC family designed to support the business functions needed to operate on liberalised markets

It meets the needs deriving from customer relationships and makes it possible to respond nimbly to the changing demands of commercial operations.

Working from an open and very simple technological platform, this solution is within reach of any company, regardless of size.

It offers a multi-service solution for companies engaging in the joint management of several utilities. It also includes a multi-utility solution for companies that jointly manage services provided by a number of different utilities. Finally, it features multi-currency management, with any currency, including the euro.

Advantages:
Improved management.
Improved service and customer support.
Improved corporate image.
Shorter commercial cycle.
Lower customer receivables.
Integrated commercial activities.
Enhanced control of non-technical losses.
Better understanding of the market.

Technical specifications
OPEN UTILITIES technical architecture

 
 
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